Privacy Policy
Your privacy is fundamental to our mission of providing exceptional UI/UX design education. We are committed to protecting your personal information with the highest standards of data security and transparency.
Our Data Protection Commitment
At DesignForge, we understand that pursuing a career in UI/UX design requires trust in your educational partner. We are committed to maintaining that trust through transparent, responsible data practices that respect your privacy while enabling us to provide world-class design education.
This policy explains how we collect, use, protect, and manage your personal information in connection with our design courses, career services, and educational platform. We comply with applicable data protection laws and industry best practices to ensure your information remains secure.
We believe privacy is a fundamental right, and we've designed our systems and practices to give you control over your personal information while supporting your journey to become a professional UI/UX designer.
What Personal Data We Collect
Information You Provide Directly
- Contact Information: Name, phone number, and location details when you inquire about our courses or enroll in programs.
- Educational Background: Previous design experience, educational history, and career goals to personalize your learning path.
- Course Preferences: Specific UI/UX topics of interest, preferred learning schedule, and career objectives within the design field.
- Portfolio Content: Design projects, creative work samples, and progress documentation created during your studies with us.
- Feedback and Communications: Course evaluations, instructor feedback, peer collaboration notes, and support communications.
Information Collected Automatically
- Learning Analytics: Course progress, time spent on different design topics, quiz results, and skill development patterns to optimize your educational experience.
- Platform Usage: Pages visited, features used, course materials accessed, and interaction patterns with our learning management system.
- Technical Information: Device type, browser information, IP address, and connection details to ensure platform compatibility and security.
- Performance Data: Assignment completion rates, project submission timing, and engagement metrics to support your academic progress.
Legal Basis for Data Processing
Educational Services: Processing is necessary to provide design courses, track your progress, and deliver the educational outcomes you've enrolled for.
Career Support: We process data to provide job placement assistance, portfolio reviews, and career guidance based on legitimate interests in your professional success.
Platform Improvement: Anonymous usage data helps us enhance course content, teaching methods, and platform functionality for all students.
Marketing Communications: With your consent, we send course updates, design industry insights, and relevant educational opportunities.
Data Retention Periods
- Student Records: Academic progress and portfolio data retained for 5 years after course completion to support career references and continued learning opportunities.
- Contact Information: Maintained while you remain engaged with our services and for 2 years after last interaction for reconnection opportunities.
- Marketing Data: Processed only with active consent and removed immediately upon withdrawal of consent or unsubscribe requests.
- Platform Analytics: Aggregated, anonymized data retained indefinitely for educational research and platform improvement purposes.
How We Use Your Personal Data
Educational Services Delivery
We use your information to provide personalized UI/UX design education, track your progress, offer constructive feedback, and ensure you receive the support needed to achieve your career goals in the design industry. This includes creating customized learning paths based on your skill level and career aspirations.
Career Development Support
Your portfolio work, skill assessments, and career preferences help us provide targeted job placement assistance, connect you with relevant opportunities in Sri Lanka's design market, and offer guidance tailored to your professional objectives within the UI/UX field.
Platform and Course Improvement
Anonymous usage patterns help us understand which teaching methods are most effective, identify areas where students need additional support, and continuously improve our curriculum to meet evolving industry demands and student needs.
Communication and Marketing
With your consent, we share design industry insights, course updates, career opportunities, and educational content relevant to your interests. You maintain full control over these communications and can adjust preferences or opt out at any time.
Third-Party Data Sharing
We work with selected partners including career placement agencies, design studios, and technology providers to enhance your educational experience. Any data sharing is conducted under strict confidentiality agreements and only with your explicit consent for specific purposes like job placements or portfolio showcases.
Data Protection and Security Measures
Encryption and Secure Storage
All personal data is encrypted both in transit and at rest using industry-standard AES-256 encryption. Our databases are hosted on secure, regularly audited cloud infrastructure with multiple backup systems.
Access Controls and Monitoring
Strict access controls ensure only authorized personnel can access student data, with comprehensive audit logs tracking all data interactions. Regular security assessments and penetration testing validate our protection measures.
Breach Notification Procedures
In the unlikely event of a data breach, we have established procedures to notify affected individuals within 72 hours and relevant authorities as required, along with immediate containment and remediation measures.
Data Processing Agreements
All third-party service providers sign comprehensive data processing agreements ensuring they maintain the same high standards of data protection and privacy that we uphold for our students.
Regular Security Audits
We conduct quarterly security audits, annual penetration testing, and continuous monitoring to ensure our data protection measures remain effective against evolving threats and comply with current standards.
Staff Training and Awareness
All team members receive regular training on data protection principles, privacy best practices, and security protocols to ensure consistent, responsible handling of student information across our organization.
Your Rights and Data Control
Right to Access Personal Data
You have the right to request a comprehensive report of all personal information we hold about you, including your learning progress, portfolio contents, interaction history, and any data used for career placement services.
This includes the right to understand how your data contributes to your personalized learning experience and career development recommendations within our UI/UX design programs.
Right to Rectification and Erasure
You can request corrections to any inaccurate personal information and updates to outdated details about your educational background, career goals, or contact information to ensure our records remain current and accurate.
You also have the right to request deletion of your personal data, though this may impact our ability to provide continued educational services and career support.
Right to Data Portability
You can request your personal data in a structured, commonly used format to transfer to another education provider. This includes your portfolio work, progress records, and achievement documentation.
We provide this data in formats compatible with standard learning management systems and portfolio platforms to support your continued design education journey.
Right to Object to Processing
You can object to certain types of data processing, particularly for marketing purposes or automated decision-making related to course recommendations, though this may limit the personalization of your educational experience.
Essential processing for educational service delivery will continue as necessary to fulfill our educational commitments, but optional processing can be restricted based on your preferences.
How to Exercise Your Rights
To exercise any of these rights or if you have questions about our privacy practices, please contact our Data Protection team. We respond to all requests within 30 days and provide clear explanations of any actions taken.